Field Notes Blog
News and thoughts on UI/UX, web design, and more.
Heads up to my Blue Host clients, there's a phishing email going around. I've just spoken to Blue Host and confirmed that it's not legitimate. Here's what it looks like:
Dear Bluehost customer YOUR NAME:
It has come to our attention that your site is using an excessive amount of MySQL resources on your BlueHost.Com account. This is causing performance problems on your website as well as for other customers that are on this server. It can cause our servers to crash and cause additional downtime.
Our research shows that server performance degrades when the MySQL usage is over 1,000 tables and/or 3 GB on a single account or 1,000 tables and/or 2 GB on a single database. In order to ensure optimal performance for your account and the others in your shared hosting environment, we request that you reduce the MySQL usage on your account to under these limits in 14 days.
You must confirm the current copy of our Terms of Service here:
How to fix:
Terms of Service Compliance Department
1958 South 950 East
Provo, UT 84606
Phone line: (888) 401-HOST Option 5 | Fax line: 801-765-1992
The message will use your real name and website url. The spammers collect this info from public domain name records. While it does look pretty official, it is not. If you get this just delete it. I've reported it to Blue Host. As a reminder, always be careful clicking links you receive by email when you don't know the sender and if you get something you're not sure about, forward it to me and I'm happy to check it out for you for free. Cheers ~ Ame
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About the author
As the owner of Pixel Lava Interactive I've helped hundreds of small businesses and nonprofits with websites, graphic design and more. I hope you'll find this blog full of useful information.
~ Ame Stanko